Last updated: May 9, 2026
Welcome to Magnet Rush support. If you're experiencing issues, have a question, or want to share feedback, you're in the right place.
For all support inquiries, please contact us via the App Store listing's Developer Contact link, or reach out through your App Store / TestFlight account.
We aim to respond to all support requests within 2–3 business days.
Tap anywhere to switch your polarity between blue (attract) and red (repel). Match colors to push orbs away — mismatch them and you'll pull danger toward you. Tilt your device or use the on-screen controls to move left and right.
Flux is earned automatically based on your score and combos at the end of each run. You can also earn Flux from daily login rewards and completing missions.
In-app purchases are processed by Apple. If a purchase didn't go through, try restoring purchases from the Shop screen. If the issue persists, contact us with your App Store receipt or transaction ID and we'll resolve it as quickly as possible.
Sign in with the same Apple ID used for the original purchase, open the Shop in Magnet Rush, and your Pro entitlement will restore automatically.
Refunds for in-app purchases are handled by Apple. Visit reportaproblem.apple.com and sign in with your Apple ID to request a refund.
Try the following:
If the problem continues, please contact us with your device model and iOS version.
Game progress is stored locally on your device. To reset, delete and reinstall the app. Note that this will clear all unlocked themes, Flux balance, and high scores. Pro entitlement can be restored via "Restore Purchases".
After each run, you can submit your score to the global leaderboard along with a chosen display name. Scores are publicly visible. Please choose an appropriate name — we reserve the right to remove inappropriate entries.
See our Privacy Policy for details on what data we collect and how it's used.
Love a feature? Want a new theme? Found a bug? We'd love to hear from you. Reach out via the App Store contact link above.